Cancellation insurance: how does it work?

If you book a camping holiday several months in advance, it is prudent to take out a cancellation insurance. Indeed, there may be dozens of unforeseen factors that could cancel your stay at Sun Camping. To avoid losing from 100 to 800 €,  insurance that only represents a small percentage of the stay, you can book your stay  in advance without risk.

Book your stay at the campsite with peace of mind

To anticipate the glitches of life, we offer with our partner Gritchen Affinity, Campez Couvert, an optional insurance “Cancellation and Interruption of stay”. You can subscribe for a few euros more, this guarantee when booking your stay online. Our insurance partner undertakes to reimburse all or part of the stay to customers who have purchased Campez Couvert insurance in the event of a covered accident (25 guarantees). See the warranty clauses by downloading the brochure below


The general conditions can be consulted on the site

What to do in case of cancellation or delay in the stay?

1 / Notify us by mail or email.

2 / Declare the incident on the Campez Couvert site

by clicking here: Disaster Declaration

We strongly recommend that you take out cancellation insurance.

The insurance premium must be fully paid upon booking the stay and is non-refundable.
In the event of a claim, you must notify the company within 48 hours of the loss, and provide all necessary information and supporting documents.
The general conditions of cancellation and the procedure in case of cancellation are available on the website:
The cancellation insurance refunds the full amount paid before arrival and the amount of the unused stay prorata temporis in case of late arrival or premature return.

You can declare the claim either:

– By internet

– By email

– By fax: 09 72 28 76 92

– By post: Gritchen Tourism & Leisure

Disaster Service

27 Charles Durand Street

18024 Bourges Cedex

annulation camping

Book with peace of mind your pitch or mobile home at Le Sun campsite in Ardeche